Frequently Asked Questions | GroMD

How soon should I expect to receive my order?

Orders are typically shipped within one business day of receiving the order. If your shipping address is in the USA, you should get your order within 2-5 days. If you’re outside the USA, the typical delivery time is 1-3 weeks. Most orders are delivered in 2 weeks. When your order is shipped, you will get a tracking number which you can use to check the status of your shipment at the USPS official site (

How soon can I expect results from the shampoo?

With consistent daily use for 60 days, you can typically expect to see a marked reduction in hair loss along with thicker, fuller hair. Each individual is of course different as some report that they see results much sooner and others may take a little longer. While the timing may slightly vary, a vast majority of individuals using the groMD hair loss treatment plan report overwhelmingly positive results!

Are your products for men or women?

Both! Our products were developed for daily use by both men and women of all ages who are experiencing hair loss, hair thinning, and receding hairlines.

What can I expect with regular use of GroMD shampoo + conditioner?

First, you’ll notice a marked slowdown in hair loss and shedding– a crucial first step in reversing and slowing the hair loss process. With continued daily use, you’ll notice thicker, fuller and healthier hair. Our evidence-based ingredients help minimize hair loss and thicken hair, but they also nourish your hair for optimal strength.

How do I use GroMD shampoo?

Use GroMD just like a regular shampoo to wash your hair. We recommend you use it at least 4 times per week, but you’ll get the best results if you use it daily. For optimal effectiveness, wet your hair thoroughly, apply the shampoo, generously lather then rinse completely.

How do I use the Follicle Activator Spray?

The Follicle Activator Spray is a critical part of the groMD hair prevention regimen, as it jump starts your stressed follicles and stays in your hair all day. The unique blend of ingredients helps clean out the follicle while delivering products like copper peptide to help decrease inflammation and a proprietary blend of DHT blockers to help combat thinning and hair loss.

Use the Follicle Activator Spray (for men or women) twice daily. After you wash your hair with GroMD Shampoo and dry it, apply 5-7 sprays all over the scalp and then massage in with your fingertips. Apply again in the evening. Do not wash your hair for three hours after applying the spray.

Part your hair into one or more rows so that the product can reach your scalp and be absorbed into the proper area. There should be a thin layer of solution covering any balding, receding, or other areas where you want thicker, fuller hair.

Can I apply the follicle activator on wet or partially wet hair, or strictly on dry hair? For instance, can I apply it a few minutes after having a shower?

Wet hair will dilute the concentration of the Follicle Activating Spray and slow down the product absorption. While it is okay to use it after towel drying your hair, you will see the best results when the product is used consistently on dry hair.

Does GroMD work on a receding hairline?

Yes, in most cases our products can help regrow hair on the frontal hairline as well as on the crown as long as there are hair follicles left there to regrow. Many customers have experienced strong healthy hair growth over the entire scalp.

How can GroMD make Minoxidil more effective?

Yes! The Follicle Activator Spray helps clean out the follicles and allows the proprietary DHT blockers and other products like minoxidil to be better absorbed.

My scalp gets dry and itchy when using Minoxidil. Will GroMD help?

GroMD shampoo + conditioner contains pure Argan oil which helps combat dryness and irritation caused by the daily use of minoxidil. When used in combination with the Follicle Activator spray, you can expect much less irritation on your scalp.

What is Argan oil?

Derived from the Argan tree in Morocco, Argan oil is a rare oil that’s cold pressed and then imported into the USA. Argan oil moisturizes and protects the barriers of your scalp.

Are GroMD products suitable for all hair types and colored hair?

Yes! GroMD works on all hair types and does not contain harsh chemicals so it is safe for all hair types, include colored hair.

Do you test your products on animals?

Never. GroMD is 100% Cruelty Free.

Are there any side effects?

There are no side effects with the use of groMD products. The product is for external use only so make sure to avoid contact with eyes or ingestion of the product in any way.

What if I don’t like the products?

In the unfortunate case that you don’t love your GroMD products, we offer a 60-day , risk-free, money-back guarantee. We’re just that confident that you will see results quickly with the GroMD hair treatment system. If you don’t, simply return the unused portion (even an empty bottle) for a full refund within 60 days of purchase. No hassle, no questions asked.

Who can I contact for wholesale and business inquiries?

For wholesale or business inquires please email